Wholesale Returns Policy

Returns are accepted exclusively for items that are proven to be damaged or defective upon arrival. Returns requested due to discretionary reasons, such as a change of mind, are generally declined; however, should such a return be accepted with prior written approval, it will be subject to a mandatory 25% restocking fee. To be eligible for return, products must be in their original, unopened packaging, unused, and in fully resaleable condition. All return requests must be formally lodged within 7 days of the delivery date. A corresponding credit or refund will be processed only after a thorough inspection of the returned goods has been completed and deemed satisfactory. The customer is responsible for covering all costs associated with return shipping, unless the return is clearly due to a fault attributable to the supplier.